Privacy Policy

K Chocolatier Privacy Policy
Last updated: July 30, 2026

This Privacy Policy describes how K Chocolatier ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from dianekron.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

We collect information about you from a variety of sources depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect the Services and our users.

Information We Collect Directly from You

• Basic contact details, including name, address, phone number, and email
• Order information, including billing and shipping address, payment confirmation, email, and phone number
• Account information, including username, password, and security questions
• Shopping information, including items viewed, added to cart, or wishlisted
• Customer support information, including anything you share when messaging us

Some features may require you to provide certain information about yourself. You may decline, but doing so may prevent you from using those features.

Information We Collect Through Cookies

We automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include how you access and use the Site, device and browser information, network connection information, IP address, and other interaction details.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

• Companies that support our Site and Services, such as Shopify
• Payment processors, who collect payment details to process your order
• Third parties we work with who use tracking technologies such as pixels and web beacons when you interact with our emails, ads, or Services

We are not responsible for the accuracy of information provided to us by third parties or for their privacy practices.

How We Use Your Personal Information

• Providing Products and Services: to process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, and enable reviews
• Marketing and Advertising: to send marketing communications by email, text, or mail, and to show relevant advertising
• Security and Fraud Prevention: to detect and prevent fraudulent, illegal, or malicious activity
• Communicating with You: to provide customer support and improve our Services

Cookies

We use cookies to power and improve our Site (including remembering your preferences), to run analytics, and to help tailor advertising. For details on cookies related to Shopify, see shopify.com/legal/cookies. Most browsers accept cookies by default; you can adjust your browser settings to remove or reject them, though this may affect site functionality.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors who perform services on our behalf (IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping)
• Business and marketing partners, including Shopify
• Third parties when you direct or consent to disclosure (for example, to ship you products)
• Affiliates, in our legitimate interest to run our business
• As required in connection with a business transaction (such as a merger), or to comply with legal obligations, subpoenas, or similar requests

In the past 12 months we have disclosed the following categories of personal information for the purposes described above: identifiers and contact/order/account information; commercial information such as order, shopping, and customer support information; and internet/network activity ("Usage Data"). Recipients include vendors and service providers, business and marketing partners, and affiliates. We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

The Services may let you post product reviews and other content. Anything you submit to a public area of the Services will be publicly accessible, and we are not responsible for how others use information you make public.

Third Party Websites and Links

Our Site may link to third-party websites or platforms. We are not responsible for the privacy or security practices of sites we do not control. Reviewing their policies is your responsibility.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request deletion. As of the effective date of this policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and information sent to us may not be secure in transit. We recommend not using unsecure channels to share sensitive or confidential information with us. We retain personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to exceptions permitted by law.

• Right to Access/Know — request details about how we use and share your information
• Right to Delete — request deletion of personal information we hold about you
• Right to Correct — request correction of inaccurate personal information
• Right of Portability — request a copy of your data, or that we transfer it to a third party, in certain circumstances
• Restriction of Processing — request that we stop or restrict certain processing
• Withdrawal of Consent — where we rely on consent, you may withdraw it at any time
• Appeal — you may appeal a decision to decline your request by replying to our denial
• Managing Communication Preferences — unsubscribe from promotional emails at any time using the link in those emails; we may still send non-promotional emails related to your account or orders

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before responding to a request, and you may designate an authorized agent to act on your behalf where permitted by law.

Contact Us

If you have questions about this Privacy Policy, please contact us through the Site.